Our team of Great Westerners provides a great rail experience every day.
One of Britain's largest train companies, we do everything we can to provide smooth rail journeys for 100 million customers every year. Our services run across the south from Devon and Cornwall to Bristol, South Wales and London.
We can offer you the chance to be part of a major transformation, as we create a 21st century rail service to be proud of. Discover more about our careers and join our train, station, depot and support teams.
About the job
An exciting opportunity has arisen to be part of our Sales and Marketing team. Reporting to the Senior CRM Manager to support delivery of the CRM strategy to drive value and volume.
As a key member of the marketing team you will help drive customer growth through an understanding of their behaviours and needs, whilst driving new customers to the database.
It's an exciting role where you will be responsible for the end to end management and production of CRM communications – with a focus on driving efficient processes, improving customer engagement and return on investment. This will include CRM and campaign development, content, creative, print and production, and post-campaign evaluation.
What you'll be doing
Your main responsibilities will be:
You'll need to be:
Our fantastic benefits include free GWR travel and a number of First Class weekend upgrades. Plus 10 free tickets to use on other FirstGroup train journeys and 75% off with all other trains companies. After 12 months, you can also enjoy discounted travel throughout Europe. After 6 months your family will get free GWR leisure travel too!
From day one, you’ll automatically be part of the GWR section of the Railways Pension Scheme. This is one of the largest pension schemes in the UK with more than 150 rail companies taking part.
Our scheme offers peace of mind by providing cash back on dental and optical care, as well as support for health and wellbeing treatments. You can choose from five levels of cover for you and your family.
Interested in joining the team?