Our market-leading career technology boosts engagement, provides deeper insight and drives more revenue.
We all enjoy what we do and do it well. We’re always growing – the team, the business, the products we provide and the markets we reach. It’s an exciting time to be a Madgexian – there’s a determined focus on innovation and creativity - finding new ways to make life easier and more successful for our customers.
We’re very much a collection of humans – not employees, or members of staff, or (the worst) resource. We’re people and we’re treated like people. With a heavy emphasis on learning and development and the budget to match, we’re truly into personal growth. Come and grow with us.
Madgex isn’t only my workplace, it’s somewhere that cares about my health and well-being as well as my day-to-day life outside of work. The benefits such as Perkbox, Simply Health and our office fruit baskets allow me to live my life, enabling me to save money when I can and feel at ease by the presence of the Healthcare package provided for us.
Digital Product Designer
One of the best things about working at Madgex is the company’s appetite for innovation and a willingness to take on new technology. If you come up with a good idea, we will go for it. Things happen quickly here.
Senior Software Developer
The role is the Manager of a SaaS Customer Service team. You should be able to coach, motivate, organise and lead a team to be:
You will display great product knowledge, commercial awareness and analytical skills to spot trends, escalate potential commercial threats, implement service initiatives and recommend product changes. These actions will drive an increase in customer satisfaction, consumer advocacy and therefore reduce churn.
This is a client facing and management role, therefore you must be confident managing client interaction, escalations and running a customer service team. You should have excellent analytical skills to learn and understand our products and identify client problems or requirements quickly and accurately.
You will support the team to meet SLAs and report on successes and necessary improvements.
Smart - intelligent, innovative, problem solvers
Collaborative - with clients, with each other
Bold - challenge, brave, think big, thought leaders
At Madgex, we are a community. We’re a friendly bunch with passion, ambition and we thrive on team work, learning & development and our regular social gatherings. As an equally important member of our team you will be rewarded with:
Send us your CV along with a covering letter telling us about you, your career, your ambitions and why you think you’d be a great fit within our team.
Interviews will commence 26th November 2018. We can't wait to hear from you and invite you into the Madgex team.
Equal Opportunities Statement:
Madgex is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
We hire the best people and give them the tools to make great stuff. Our passion for UX and the daily opportunities to build on established languages and blend new technologies and frameworks into a successful software platform ensures our developers and designers are doing work that they love. And we’re always learning to stay ahead and fresh.
Development is at the core of what we do – both product and personal. We all have growth mindsets – we want to push the industry, the solutions we offer and the technology we use. Our new product focus is year-round – from our quarterly hack days when everyone lets rip, to the easy way we explore new product ideas from anyone in the business.
The vast amount of data we process brings exciting opportunities to explore the most cutting-edge AI and machine learning methodologies. We work with world-leading institutions to explore pioneering technologies and the ways we can use them to disrupt the industry and make our customers’ lives easier.
Our developers and designers are quite simply the best. Making the best and having the best time.