11 Nov 2019
All paid nthuse plans renew on a monthly basis. Your first payment will be taken on the day you subscribe to a paid plan.
Your subscription will automatically renew on the same calendar day each month. For example, if you sign up on 21 Jan, you’ll be charged on the 21st of each following month.
If your renewal date is greater than the days in the month, the next payment will be taken on the last calendar day of the month at 23:59 UTC. For example, if you sign up on 31 Jan, your next payment will be at 23:59 on 28 Feb. All future payments will be on the 28th of the month.
If you have an Enterprise plan, please contact firstname.lastname@example.org for any billing enquiries.
Missed subscription payments
If we’re unable to take a subscription payment for whatever reason, we’ll keep your subscription active for 3 calendar days. To give you as much notice as possible, we’ll email you regarding any payment issues, as well as reminding you when you log into nthuse.
After that, your account will be automatically downgraded to the free version.
Still got questions about your billing and subscription details? Check out the following articles:
- Change your billing details
- Change your subscription plan
- Manage your active and archived jobs